Shipping policy

June 2020: Our delivery charges have changed to better reflect the actual cost of carriage incurred by us. This may mean a slight increase in your shipping costs.

We always aim to get your order to you as soon as possible, however, please be aware that due to COVD-19, delivery times are being affected.

Orders are usually dispatched within three working days.

Next day delivery is only guaranteed for orders placed before 12.00 GMT the previous day, Monday to Thursday, within the UK mainland and does NOT include weekends. 

Once your order has been dispatched you will receive an email from us which includes a tracking number / link.

It is the customer’s sole responsibility to be present for delivery. Please keep track of your order using the tracking link provided. 

International Orders

Before placing an order destined for a country outside the UK it is the customer’s sole responsibility to check with each destination country if any Customs charges, extra requirements &/or restrictions, such as COVID-19, might be in place.

Once the order has dispatched, the customer is solely responsible for any extra Customs charges, taxes, fees, levies, requirement and/or restrictions such as COVID-19, that may be applicable.